Terms & Conditions

While shopping online at BoatHub, you are subject to the Terms and Conditions below which should be reviewed before any orders are placed.

We reserve the right to make adjustments to the given Terms and Conditions without notice, and as such, ask that customers review them each time they use BoatHub online.

We at BoatHub make every effort to present current product and site information to our customers accurately and honestly. We apologise for any and all errors and misinformation, which are all unintended.

We at BoatHub have done our best to ensure images of our product range are accurate depictions of the actual product, however we do not guarantee that the differences in a monitor’s display of colours is accurate. The descriptions and information supplied is true to the real product at the time of website publication.

All material on this site, including, but not limited to images, and illustrations is protected by copyrights, trademarks, and other intellectual property rights which are owned and controlled by BoatHub, its related companies or by other parties that have licensed their material to BoatHub.

Use of the materials on any other website or for any purpose other than personal, non-commercial use is a violation of BoatHub and their wholesalers’ copyrights, trademarks and other proprietary rights, and is strictly prohibited.

PRIVACY POLICY

BoatHub is committed to protecting the privacy of our customers.

Personal information provided online is used solely for the purpose of fulfilling orders or for BoatHub to contact you.

We will ensure our customer information is kept strictly confidential.

PAYMENT METHOD

Cash, credit card or EFTPOS are accepted.

PRODUCT AVAILABILITY

In the event that we are unable to fulfil your order, we will contact you to discuss your options.

If an item is unavailable, it may be substituted with a like-for-like alternative (e.g., a different size or colour). If no suitable alternative is available, you will receive a refund via internet banking or a partial refund through the DPS payment system for the out-of-stock item. Where possible, we may be able to supply the item at a later date and will be in touch if this option is available.

FREIGHT POLICY

We will contact you prior to dispatching your order if your order requires additional tickets due to excessive size or weight, or the wrong freight option has been inadvertently selected. Please note that Waiheke Island and Stewart Island are deemed as rural and require the appropriate Island rural ticket selected. The Chatham Islands will require quoting and the freight is once a week. Also note, there are some items which require us to quote you for freight.

PRICING

All prices shown are in NZ dollars, and include GST.

RETURNS AND EXCHANGES

We are unable to provide item returns, refunds or credits except to the extent required by consumer law.

We are however happy to exchange items in-store that are in a resalable condition (at the discretion of BoatHub staff) for the same item in a different size, subject to availability.